Title:  Senior Manager, Employee Digital Experience and Cloud Infrastructure

Being one of the busiest and most awarded airports in the world, Changi Airport serves hundreds of thousands of flights and creates memorable experiences for tens of millions of customers each year. We are excited to invite passionate individuals to join us.  The role encompasses two primary responsibilities:

Employee Digital Experience: Lead and drive service excellence across End User Computing, Digital Workplace Technologies, Cybersecurity for employee systems, and Corporate Infrastructure. Your leadership will ensure a seamless digital experience that fosters productivity and innovation.

Cloud Infrastructure: Design, implement, and manage scalable, secure, and cost-effective cloud solutions, with particular focus on developing common infrastructure and security layers for protecting the cloud platform across multiple applications and systems.

The ideal candidate shall possess strong leadership and team management capabilities, along with excellent problem-solving and analytical skills. He/She should be able to drive innovation and transform the digital experience for employees across the organisation. Exceptional communication and interpersonal abilities are essential, as is a genuine passion for technology and a commitment to staying current with the latest industry trends. Cloud certifications in AWS, GCP, or Azure are preferred.

Your role:

• Lead and manage the delivery of service excellence in End User Computing, Digital Workplace Technology and Services, Cybersecurity for Business-to-employee Systems and Services, Corporate Infrastructure and Corporate Network.
• Drive innovation and experience transformation, streamline workflows and processes to enhance employee productivity and efficiency.
• Continuously scan the tech landscape and market for new software and tools to improve and secure employee work experiences.
• Collaborate with cross-functional teams to implement and integrate new technologies and solutions.
• Architect and deploy cloud infrastructure services and solutions in AWS, GCP, and Azure in alignment with business objectives.

• Formulate strategies for multi-cloud environments and develop comprehensive migration plans for legacy systems.
• Ensure the availability, scalability, and security of cloud infrastructure components and services.
• Evaluate and recommend cloud services and tools to enhance performance and optimize costs.
• Partner with the governance team to uphold cybersecurity compliance and promote best practices.

• Continuously monitor cloud environments, proactively addressing performance and security issues as they arise.
• Stay abreast of advancements in cloud technologies and emerging industry trends.
• Oversee a team of outsourced engineers or designated contractors responsible for the maintenance and operation of the cloud platforms.