Title: Manager, Sales & Marketing (Non-Traveller Business)

Requisition ID: 6569

Country: SG

Work Schedule: Non-Shift Work Schedule

Employment Type: Permanent

Description:

Changi Airport Group is looking for a dynamic and experienced Manager, Sales & Marketing to join our Airport Community (Non-Traveller) Team. The successful candidate will play a pivotal role in driving sales & revenue across Changi’s omnichannel offerings by conceptualizing and executing comprehensive Sales & Marketing strategies. This position offers a unique opportunity to shape the Non-Traveller business within the non-traveller community at Changi Airport.

Key Responsibilities:

Formulate and execute comprehensive Sales & Marketing strategies in accordance with business objectives across omnichannel (e.g. Airside, Landside, iShopChangi)
Develop and own 360 Marketing and Communications strategies to drive awareness, adoption and engagement of Staff Channels, including CRM (Changi Rewards Staff Program)
Leverage on CRM (Changi Rewards Staff Program), to maximise value extraction of the airport community
Collaborative Partnerships: Internal stakeholders’ engagement, buy-in & collaboration to drive airport community sales
Experimentation: Develop and execute experimental marketing campaigns that challenge the status quo and push the envelope to drive Topline performance and maximise ROI. Embrace the unknown and leverage data-driven insights to refine strategies
Market Analysis: Conduct thorough market research to uncover untapped niches, evolving customer preferences, and competitive trends
Execute and scale sales programs/initiatives to drive revenue growth
Joint-planning, ownership and execution of Marketing Strategies for Business Development initiatives

Qualifications:

Bachelor's degree in Business, Marketing or related field.
Minimum of 6 years of experience in Sales & Marketing, Business Development, Partnerships or related roles.
Proven track record of successfully driving sales and business growth.
Strong analytical skills with the ability to interpret data and derive actionable insights.
Excellent communication and collaboration skills to work effectively with internal and external stakeholders.
Able to work independently with high initiative, drive and determination to succeed
Creative thinking and problem-solving skills
Experience in the e-commerce, aviation or travel industry is advantageous.

If you are passionate about owning sales & marketing strategies to drive sales and value creation within the Non-Traveller community at Changi Airport, we invite you to apply for the Manager, Sales & Marketing role. Join us in shaping the future of Changi Airport.