Title:  Manager, Airport Passenger Mover System

Changi Airport is consistently ranked among the world’s best airports, and our APM system plays a vital role in delivering a seamless travel experience. You will join a high-performing team focused on operational excellence, innovation, and continuous improvement. This is a unique opportunity to be part of a future-ready transportation system that supports one of the world’s leading air hubs. As part of the Automated People Mover (APM) System team at Changi Airport, you will play a key role in ensuring the reliable operation and high availability of the APM system. You will oversee the operations and maintenance (O&M) activities, perform system performance analysis, and support ongoing fleet expansion and system upgrade projects. This role requires a strong technical foundation, excellent analytical abilities, and the ability to communicate complex technical information in a clear and concise manner. Due to the 24/7 nature of airport operations, responsiveness and adaptability are critical.

Key Responsibilities:

• Review and assess O&M contractor’s daily and monthly performance reports

• Supervise maintenance activities to ensure quality standards and contractual compliance

• Evaluate technical submissions from contractors for project and system works

• Coordinate and monitor project activities to ensure timely and successful delivery and commissioning

• Investigate and analyze system faults, preparing reports for internal stakeholders and management

• Support the preparation of tender documents and procurement quotations for system expansion or upgrades

• Lead or contribute to initiatives aimed at enhancing system performance, availability, and reliability

• Respond promptly to incidents and user feedback, ensuring service recovery and continuous improvement

Requirements:

• Degree in Electrical or Mechanical Engineering or a related discipline

• Minimum 2 years of relevant experience in rail transit systems, infrastructure projects, or maintenance operations

• Strong analytical and problem-solving skills, with a structured approach to issue resolution

• Excellent communication and interpersonal skills; ability to simplify technical issues for non-technical stakeholders

• Self-motivated, with a growth mindset and the ability to manage multiple tasks in a dynamic environment

• Proficiency in data analytics tools such as Power BI and application development with Power App